Privacy Policy

HelfiHelfi (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access our platform.

1. Information We Collect

1.1 Personal Information: We collect the following personal information when you register or use our platform:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment details (processed securely through third-party payment processors)

1.2 Non-Personal Information: We may also collect:

• Device information (e.g., browser type, IP address)
• Usage data (e.g., pages visited, time spent on the site)
• Cookies and tracking technologies
• We retain your personal data for as long as your account is active.

1.3 User-Generated Content: Any content (e.g., reviews, photos, listings) uploaded by you on HelfiHelfi may be stored and displayed publicly.

2. How We Use Your Information

• To provide and improve our services.
• To facilitate transactions and process payments.
• To communicate updates, offers, and notifications.
• To comply with legal obligations.
• To prevent fraudulent activities and enforce our policies.

3. How We Share Your Information

• We do not sell your personal information. However, we may share it under these circumstances:
• With Service Providers: Payment processors: like Stripe, shipping partners, and analytics providers.
• Legal Compliance: If required by law or to respond to valid legal requests.
• Business Transfers: In the event of a merger, sale, or acquisition.

4. Your Privacy Rights

• Depending on your jurisdiction, you may have the right to:
• Access your personal data.
• Correct inaccurate or incomplete information.
• Delete your account and data.
• Opt-out of marketing communications.
• Our services are not intended for users under 18. If we discover data from minors without parental consent, we will delete it.
• To exercise these rights, contact us at support@helfihelfi.com.

5. Security Measures

We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and access controls. However, no online platform is 100% secure.

In the event of a data breach , effected users will be notified within [72 hours] via email and a platform announcement.

6. Cookies and Tracking

• We use cookies to enhance your experience by:
• Remembering your preferences.
• Analyzing usage patterns.
• Delivering targeted advertisements.
• You can disable cookies via your browser settings, but this may limit functionality.

7. Third-Party Links

While we partner with third-party providers, our platform may contain links to third-party websites. We are not responsible for breaches on their systems, their privacy practices or content. We select partners with robust security measures.

8. Policy Updates

We may update this Privacy Policy to reflect changes in laws or our services. Users will be notified via email or a platform announcement.

9. Contact Us

For questions or concerns about this policy, email us at support@helfihelfi.com