- Introduction
HelfiHelfi is a marketplace connecting buyers with third-party sellers. By using our platform, you agree to these Terms and Conditions.
- User Requirements
- Age Restriction: Users must be 18 years or older.
- Content Restrictions: Reviews or posts must focus on products and sellers. Inappropriate content, including hate speech, harassment, or defamatory statements, is prohibited.
- Accounts: Buyers are not required to register; sellers must register and provide accurate information.
- Product Listings
- Sellers may list only physical products compliant with the General Product Safety Regulations 2005 and HelfiHelfi’s guidelines.
- Prohibited items include:
- Products containing hazardous or harmful chemicals.
- Counterfeit, stolen, or unlicensed items.
- Intellectual Property
- Sellers may upload only images, descriptions, or materials they own or have licensed.
- Violations will result in content removal and potential account suspension.
- Liability Limitations
HelfiHelfi acts as a facilitator and is not liable for:
- Product defects, misuse, or misrepresentation.
- Any loss, injury, or damage caused by products.
- Sellers bear sole responsibility for ensuring their products comply with applicable laws and safety standards, including the General Product Safety Regulations 2005. Buyers assume all risk of product usage.
- Dispute Resolution
- Buyers and sellers must attempt to resolve disputes within 7 days.
- If unresolved, HelfiHelfi may mediate. Decisions are final and binding.
- Violations and Enforcement
We reserve the right to:
- Suspend or terminate accounts violating these terms.
- Remove prohibited listings.
- Enforce penalties for repeated violations, including permanent bans.