We’re a health-focused living marketplace

Before applying, please make sure your products meet our standards.

  • We accept: clean, natural, non-toxic products
  • We don’t accept: artificial preservatives, harmful chemicals, unethical sourcing

Last Updated: 2025-03-24

Seller Guidelines

  1. Compliance and Responsibility

Ensure all products meet the requirements of the General Product Safety Regulations 2005 and other applicable UK safety laws.

Provide accurate, complete descriptions, including safety instructions and warnings.

  1. Prohibited Products

Counterfeit, stolen, or hazardous items are banned.

Restricted items (e.g., unlicensed health products) are not allowed.

  1. Returns and Refunds

Process approved return requests promptly.

Comply with HelfiHelfi’s Return and Refund Policy.

  1. Product Authenticity

Sellers must verify and maintain the authenticity of their products. Documentation may be requested.

  1. Enforcement

Violations may result in warnings, account suspension, or termination.

Buyer Guidelines

  1. Responsible Usage

Use products as intended and follow all safety instructions.

Consult professionals before using health-related products.

  1. Honest Reviews

Reviews must be accurate and respectful. Offensive or irrelevant content will be removed.

  1. Return Responsibilities

Ensure returned items meet eligibility criteria.

Package items securely to prevent damage in transit.